![]() The code, it told us that her fuel pump was going out. We invited herīack in so that we could scan the code and hopefully help her. She called again to say that a check engine light had come on. Her come back in so that we could look her car over but saw nothing on thisįirst visit that would explain the vehicle behavior. Started having issues with starting and running smoothly. She called in the next day to tell us that her car After we finished the service the vehicle ran fineĪnd saw her safely home. Service review, we offered to add a bottle of Fuel Juel gas treatment to her ******** came into our service center on 6/19 for an oil change. Let me know if you have any further questions. The issue was brought to her attention, notated on her invoice, and offered a solution that was refused. ![]() The 8 store video cameras were reviewed, no one drained any coolant from thisĬar. Later stating her car over heated and it must be because we removed herĬoolant out of spite because she didn’t want to pay us to add to it. So the replacement drain plugs from the dealership are larger to prevent this. Vehicle comes stock with a 10mm drain plug which is notorious for rounding off Told that her drain plug was rounded off and she had needed a new one. It was offered to fill at $2.99 a quart which she declined stating that she had it checked before coming to us, we offered to show her but she also declined. *********** vehicle, she was informed her that her coolant was very low and Good afternoon,Details are a bit different on Ms *********** 9/28 invoice, mileage at 48,536 for her 2020 vehicle, oil change $79.99 minus a $10 coupon, coolant was low and notated on invoice.During service review of Ms. It's difficult to speak to the service so long ago with no camera footage available.Please She askedįor a free oil change, and ***** said he couldn't give a free oil change because weĭidn’t cause the stud and lug nut issue. On the year and a half ago mention, it’s not uncommon that the bottom tube of 2 coil packs were seized on the tops of the spark plugs and were damaged on the remove. She decided to not go with option #1, it wouldn’t have taken long, the parts are pretty cheap and he would do it free of labor charge. Replace the stud and lug nut, or (2) she could go to where she had the tires put The only way to cross thread a lug nut is while putting it on.Ms ****** was given the options of either (1) we could break it off to remove the tire and Recently and she informed him that she had new tires put on around 6000 miles ago. Informed her about it, she was asked her if she had tires rotated or put on Lug nut was seized on and wouldn’t come off. When our team member ***** went to rotate the tires, one You Can Do More, In A Jiffy ™.The service visit on the 10th went a bit different. Service® are registered trademarks of Jiffy Lube Jiffy Lube and the Jiffy Lube design mark are registered trademarks of Jiffy Lube International, Inc. This coupon is only valid at participating Sarasota & Fort Myers area Jiffy Lube locations. This charge represents costs to the repair facility for miscellaneous shop supplies or waste disposal. Price listed excludes tax and $2.97 Oil & Filter Disposal Fee. Only one (1) coupon can be redeemed per visit. Redeem this offer by presenting the coupon below to your service Advisor. Needs, so stop by your neighborhood Jiffy Lube® today! Your car and your wallet will thank you.
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